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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Geoff L

May 17, 2024

5  out of  5 rating by Geoff L
"Kelly made the whole process easy and made sure we had all the coverage we need. She was great to work with and provided excellent followup. I highly recommend working with her!"
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Emma Harmon

April 5, 2024

5  out of  5 rating by Emma Harmon
"Kelly was wonderful and attentive throughout the process of purchasing our home insurance!"
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Joseph W.

March 11, 2024

5  out of  5 rating by Joseph W.
"Kelly just helped me out right before the agency closed for the day, so I could my insurance ID cards before driving off the dealer lot. Chris from the agency is great too. I really appreciate everyone there and see the value in having an agency in the area that knows you instead of waiting on hold to talk with a robot from geico or esurance. Rates are fair, had a couple claims this year with State Farm and they haven’t raised rates or tried to drop us or played any games. Satisfied customer here"
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Emily Hale

March 11, 2024

5  out of  5 rating by Emily Hale
"Working with Kelly was a literal dream come true- she was able to save my husband and I SO much money on not only our car insurance, but also our home owners insurance and walked us through every single step so the process was seamless. I am someone who absolutely hates taking care of stuff like this (especially when it means changes!) and Kelly made the process quick and pain free. She was both helpful AND incredibly pleasant to work with. I cannot recommend working with Kelly enough!"
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March 7, 2024

5  out of  5 rating by Scott
"I just switched my Home and Auto Insurance to State Farm with Kelly Houston. She made it easy to do. I was able to do it by e mail, ( I'm not crazy about phones). She also got me better coverage at a nice savings. Very pleasant all of the way around! Thank you so much Kelly!"
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Deanna Foland

February 13, 2024

5  out of  5 rating by Deanna Foland
"Kelly did an absolutely amazing job with helping me with insurance and making sure I had the best coverage and the best price. Thank you so much. Highly recommended"
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Andrea Dugan

February 6, 2024

5  out of  5 rating by Andrea Dugan
"The office staff are very polite, efficient and knowledgeable. They respond to phone calls or emails in a timely fashion. They were able to save me money by offering to bundle car and home policies."
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Staci Kane

January 5, 2024

5  out of  5 rating by Staci Kane
"Kelly was amazing to work with! Not only did she help me with my car insurance but she was able to bundle my home and auto, saving me money. I can’t thank her enough for all the help!"
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Beverly Karnell

January 2, 2024

5  out of  5 rating by Beverly Karnell
"What an amazing and stress free experience dealing with Lindsey and Kelly was so pleasant and professional. I can not recommend them enough!"
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Benjamin Forster

December 31, 2023

5  out of  5 rating by Benjamin Forster
"Sam was wonderful to work with. Friendly, fast and efficient. We're first-time homebuyers, and we came to her with little experience and a lot of questions. Sam made us feel comfortable and informed as she guided us through the process. And, we were able to secure high-quality coverage with a few extras at an affordable rate. We'd definitely recommend her (and this office) to friends! Having the ability to text was a huge plus."
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Todd Moffre

December 13, 2023

5  out of  5 rating by Todd Moffre
"LOVE them. Personal AND Professional. Something that is lost in today's world. Great service. Very responsive and have helped answer all my questions."
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Chris Rundle

November 22, 2023

5  out of  5 rating by Chris Rundle
"Very helpful and easy to work with. Highly recommend."
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Maria I

November 21, 2023

5  out of  5 rating by Maria I
"Called and spoke with Kelly regarding life insurance for my mom. She was extremely helpful and knew exactly what I was looking for and needed. She goes above and beyond for her customers. Amazing customer service skills…thank you!"
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Lorelei Frederick

November 13, 2023

5  out of  5 rating by Lorelei Frederick
"Met with Kelly today for the first time day, she was wonderful! She does my mothers insurance as well and the three of us got me renters and life insurance today. And it was honestly fun, I expected boring but Kelly was very nice and talkative! As well as funny, and so were the other reps that were there. Everyone was lovely and great to chat with. And of course they were very helpful in getting me set with everything. Wonderful service and just wonderful people."
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jessica miller

September 28, 2023

5  out of  5 rating by jessica miller
"Samantha (Sam) Martin helped me get my homeowner's insurance in order during the process of a very stressful home purchase and was so nice, very responsive to my questions, and helped me quickly get my policy in place. It was one less thing to stress about and I am so grateful she helped make it easy. Thanks again, Sam!"
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Christine Ward

September 19, 2023

5  out of  5 rating by Christine Ward
"We have been a customer of Lindsey Giagni and her team at State Farm in Middleburgh for a couple of years now. They work hard for you and genuinely care about your needs. Polite and friendly, fast and honest. Would recommend 100%"
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Kelsey Mink

September 14, 2023

5  out of  5 rating by Kelsey Mink
"Super easy to work with! They always get back to you and help you out with anything you need!"
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Stephen Slater jr

September 13, 2023

5  out of  5 rating by Stephen Slater jr
"A truly hassle free experience! Lindsey and Samantha were more than accommodating and swiftly got me a more affordable homeowners and auto policy than my previous insurer. I highly recommend."
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sara masterson

September 12, 2023

5  out of  5 rating by sara masterson
"Great customer service on the spot! I have never had to wait for any documents and rates are very comparable. So glad to have you in our community. Special thanks to Kelly for getting my new car docs right away!"
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Leslie Bennett

September 8, 2023

5  out of  5 rating by Leslie Bennett
"I called and spoke with Kelly today, and within a few hours had an insurance quote and binder for homeowners insurance. She was amazing to work with and did everything on short notice to make my experience wonderful. Thank you Kelly."
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Michaela Lawyer

September 7, 2023

5  out of  5 rating by Michaela Lawyer
"I have been dealing with State Farm for a few years now.. I just went into the office to discuss my policy and Kelly Houston was absolutely wonderful!!! Never a disappointment when I go see these ladies! I would recommend to anyone and everyone in the Schoharie county and surrounding areas! Thank you so much Kelly!"
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Donovan Mann

September 6, 2023

5  out of  5 rating by Donovan Mann
"Samantha was very helpful, friendly and provided great service on multiple occasions!"
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Krystal Nizeul

September 6, 2023

5  out of  5 rating by Krystal Nizeul
"The entire team is super nice and very helpful. They answered all the questions I had. Overall I had a great experience with the entire team. They also helped save me a ton of money, which is always fantastic! Highly recommend!"
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Jeffrey Eckler

September 2, 2023

5  out of  5 rating by Jeffrey Eckler
"Absolutely excellent!!!!"
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Melinda Koerner

August 30, 2023

5  out of  5 rating by Melinda Koerner
"Samantha was very helpful during the process of us changing insurance companies. She answered all questions in a timely manner."