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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maurice Downs

Maurice Downs

February 5, 2025

5  out of  5
rating by Maurice Downs
"Lindsey and the crew at State farm know how to get things done. They are very pleasant to work with. They feel like family."
We responded:
"Maurice, I am pleased to hear of your positive experience with our team! We look forward to being here for you every step of the way. - Lindsey"
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kyle cutright

January 31, 2025

5  out of  5
rating by kyle cutright
"Awesome Agency! Saved me thousands! Madison made this process easy!"
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Ben Hallenbeck

January 31, 2025

5  out of  5
rating by Ben Hallenbeck
"Very helpful and professional. Made getting home owners and auto insurance a breeze!"
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Third Base

January 31, 2025

5  out of  5
rating by Third Base
"Been using them for years now and still super impressed and happy with the quality and ease they bring! I called in with absolutely minimal information and on a time crunch and Kelly went out of her way to make sure i got taken care of and set up with what i needed. Highly reccomend!"
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Katrina Fazio

January 30, 2025

5  out of  5
rating by Katrina Fazio
"Lindsey and Chris are super friendly, helpful, and efficient in helping me switch my coverage over to State Farm and receive a competitive rate. I feel confident that if I ever need help with my insurance, they have the ability to answer all my questions and assist in a timely manner. I highly recommend these two with State Farm to anyone reading this review."
We responded:
"Katrina, thank you so much! We pride ourselves in our customer service and making sure everyone knows what they have and why they have it! Thank you for your awesome review so others can see how we truly strive to provide the best service possible! -Lindsey "
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Carter Iarusso

January 30, 2025

5  out of  5
rating by Carter Iarusso
"Great service! Easy to deal with and very quick."
We responded:
"Hey Carter! Thanks for the 5 stars! We are so happy we were able to help you! 🥰 thank you for the awesome review! -Lindsey "
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James

January 29, 2025

5  out of  5
rating by James
"Great 👍 Experience!!..Kelly made it very easy for me !!..Appreciate her for that 🙏 Thanks !!.."
We responded:
"That’s our goal! Thank you for the 5 stars! ⭐️ -Lindsey "
Profile photo of Meghan Downs

Meghan Downs

January 29, 2025

5  out of  5
rating by Meghan Downs
"Lindsey was extremely helpful this morning as she advised me on a variety of discounts and insurance adjustments that will assist in lowering our premiums!"
We responded:
"Hey Meghan! I’m so glad we were able to chat and review all your options! We have so many discounts that it’s always important to review and make sure you are taking advantage of all the savings available to you! We are here if you have any questions - Lindsey "
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Jordan Vincent

January 27, 2025

5  out of  5
rating by Jordan Vincent
"Awesome place for insurance, have had the guys covering me since I could drive! Shout out to Chris for helping me with my insurance today!"
We responded:
"Thanks Jordan! We value you and look forward to protecting you for many years to come! Chris is OK but we all know I’m the real MVP (kidding)! -Lindsey "
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Charlotte Oravec

January 24, 2025

5  out of  5
rating by Charlotte Oravec
"Amazing service! Called with questions about my renters insurance because it was funky after setting it up online, and they not only helped me get everything set up correctly but also Madison went out of her way to help me get more coverage for the same rate! Never had a problem with this agency whether it be for renters insurance or for my car insurance. and will recommend it to anyone who asks!"
We responded:
"Hey Charlotte! Thank you for the kind words and awesome review. We are always here to help! -Lindsey "
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Maddi Mastando

January 24, 2025

5  out of  5
rating by Maddi Mastando
"Great service! Madison went beyond want she needed too for me and my partner."
We responded:
"Hey Maddi! Thank you for the shout out for Madison! So happy we were able to help you guys! 🚙 🏡 -Lindsey "
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Jayson Romanczuk

January 22, 2025

5  out of  5
rating by Jayson Romanczuk
"Awesome friendly insurance place,glad i switched!Great team there"
We responded:
"Hey Jayson! Thanks for the 5 ⭐️! We look forward to working with you! "
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Josh Folckemer

January 22, 2025

5  out of  5
rating by Josh Folckemer
"The staff are amazing to work with. Very helpful with all of my questions. Highly recommend!"
We responded:
"Hi Josh! We pride ourselves in having top notch customer service! Thank you for trusting our office to protect what matters most. -Lindsey "
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Deric Talbot

January 17, 2025

5  out of  5
rating by Deric Talbot
"Such a surprisingly pleasant experience. Shopping around for insurance is never fun. I had put it off for so long not wanting to deal with the hassle of switching companies. Chris however is on top of his game. Within a few minutes I received a great quote and he took care of the rest. Their customer service has been amazing. My calls and texts are always answered in short time. Even more important they’re answered by someone with a pleasant personality. Great price, great customer service couldn’t ask for more. No more being put on hold only to be answered by someone that makes you feel like a burden."
We responded:
"Deric, thank you so much for this great review! We really strive to offer great service and easy accessibility to our office. We really appreciate your support and look forward to working with you! - Lindsey & Chris "
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mel moore

January 14, 2025

5  out of  5
rating by mel moore
"great customer service"
We responded:
"Hello Mel - thank you for the shout out, we really appreciate it! -Lindsey "
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Andres Andreani

January 13, 2025

5  out of  5
rating by Andres Andreani
"Chris G is always responsive, they will go the extra mile for you. I recomend their services to anyone seeking for insurance broker in the Capital Region"
We responded:
"Thank you so much! Chris is definitely my best employee and not just because he’s my husband LOL - we truly are a family business. Thank you for allowing us to take care of your families insurance needs! -Lindsey "
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Maria Canales

January 8, 2025

5  out of  5
rating by Maria Canales
"Reached out this morning for a quote on home and auto after dealing with progressive for years and always having problems with them. I spoke with Kelly who was very kind and professional, who immediately got to work on my quote which came back outstanding and had everything in order and ready for me before the end of the day! Absolutely great experience and highly recommend!"
We responded:
"Hello Maria! Thank you for giving us the opportunity to show you how a local Agent can truly make a difference! Kelly is great and we look forward to helping you with all your insurance needs! - Lindsey "
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Chief Dudley

December 17, 2024

5  out of  5
rating by Chief Dudley
"⭐️⭐️⭐️⭐️⭐️ I recently had an outstanding experience with Lindsay (State farm) and felt compelled to share my thoughts. From the moment I reached out for assistance, the customer service team was incredibly responsive and attentive. Lindsay was not only knowledgeable but also very patient. They took the time to listen to my concerns and provided clear, step-by-step guidance on how to resolve the issue. I truly appreciated their professionalism and genuine care for my situation. I highly recommend Lindsay and her team for their exceptional customer support. It's rare to find a company that prioritizes customer satisfaction to this extent. Thank you for making my experience a positive one!"
We responded:
"WOW what an awesome way to start my day! Jonathan, thank you so much for trusting me to protect what matters most for you and your beautiful family. Knowing this is coming from another business owner means so much - we pride ourselves on our customer service and the golden rule of treat others how you would want to be treated. Not only did we gain a customer, I truly feel like I have gained a friend! Thanks again! - Lindsey "
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Jennifer Krasney

December 11, 2024

5  out of  5
rating by Jennifer Krasney
"Lindsey and her team gave me a quote in a timely manner and we're extremely professional."
We responded:
"Hello Jen! THANK YOU for the nice review! I very much appreciate your kind words and support! "
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Jennifer Kline

December 11, 2024

5  out of  5
rating by Jennifer Kline
"Lindsay and her office was so helpful and it was so easy getting a very good/reasonable quote. All you need to provide is your license, email and car make and model and you get a quote in minutes for car and home insurance. They are very helpful and will answer any questions you have. I highly recommend them to anyone shopping for new insurance."
We responded:
"Hey Jen! Thank you so much for the kind words! We truly try to make it a quick, easy and seamless experience for everyone! Thanks again for the 5 Stars! "
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Bryan Greenspan

December 10, 2024

5  out of  5
rating by Bryan Greenspan
"extremely proficient and professional."
We responded:
"Hey Bryan! Thank you for the kind words and 5 stars! We appreciate you! "
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Derek

December 3, 2024

5  out of  5
rating by Derek
"Worked with Kelly Houston on getting a home insurance plan. Could not recommend her more! Fantastic communication throughout the whole process and was willing to explain everything to me in full detail. If you’re looking for Home or Auto insurance look no further!"
We responded:
"Hey Derek, thank you so much for choosing us to protect what matters most! We think Kelly is pretty great too but we love hearing it from folks like you! Thank you again for your kind words about your home and auto insurance experience with our office! - Lindsey "
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Cathy Needleman

November 14, 2024

5  out of  5
rating by Cathy Needleman
"I switched my car insurance. I worked with Madison. She was very prompt in getting back to me, getting the job done, and being friendly and professional. Very easy to work with!"
We responded:
"Hi Cathy! Madison is an asset to our team for sure! As an owner, I am so happy to hear she was prompt, friendly and professional! That is always our goal. Thanks for giving us the opportunity to earn your business! - Lindsey"
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Paige Lewis

November 5, 2024

5  out of  5
rating by Paige Lewis
"I worked with Kelly for my home owners insurance a few months back. She was so professional and just fun to talk to and made it where I understood everything well! I think bundled and added my car insurance as well.. just a great experience and a breeze to do and I saved money. Score! Thanks Kelly"
We responded:
"Hey Paige! Thank you for giving Kelly an awesome shout out! I am so glad we were able to help you with your home and auto insurance needs! 🤩"
Profile photo of Robert Bonaparte

Robert Bonaparte

October 23, 2024

5  out of  5
rating by Robert Bonaparte
"I’ve worked in automotive sales for over 20 years and had the great pleasure of working with Madison today. She was absolutely fantastic. Turned out the customer had switch agents, Madison got me all the information I needed to move forward. I don’t know why anyone would switch from this agency. Top notch professionals that care. Thank you to Lindsey and her staff. Especially Madison."
We responded:
"Wow! Thank you for sharing your experience! Coming from someone who has been in the game for a while it means so much to hear how we were able to make your experience a remarkable one! "