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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cathy Needleman

Cathy Needleman

November 14, 2024

5  out of  5
rating by Cathy Needleman
"I switched my car insurance. I worked with Madison. She was very prompt in getting back to me, getting the job done, and being friendly and professional. Very easy to work with!"
We responded:
"Hi Cathy! Madison is an asset to our team for sure! As an owner, I am so happy to hear she was prompt, friendly and professional! That is always our goal. Thanks for giving us the opportunity to earn your business! - Lindsey"
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Paige Lewis

November 5, 2024

5  out of  5
rating by Paige Lewis
"I worked with Kelly for my home owners insurance a few months back. She was so professional and just fun to talk to and made it where I understood everything well! I think bundled and added my car insurance as well.. just a great experience and a breeze to do and I saved money. Score! Thanks Kelly"
We responded:
"Hey Paige! Thank you for giving Kelly an awesome shout out! I am so glad we were able to help you with your home and auto insurance needs! 🤩"
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Robert Bonaparte

October 23, 2024

5  out of  5
rating by Robert Bonaparte
"I’ve worked in automotive sales for over 20 years and had the great pleasure of working with Madison today. She was absolutely fantastic. Turned out the customer had switch agents, Madison got me all the information I needed to move forward. I don’t know why anyone would switch from this agency. Top notch professionals that care. Thank you to Lindsey and her staff. Especially Madison."
We responded:
"Wow! Thank you for sharing your experience! Coming from someone who has been in the game for a while it means so much to hear how we were able to make your experience a remarkable one! "
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art lawyer

October 8, 2024

5  out of  5
rating by art lawyer
"Love State Farm."
We responded:
"And State Farm loves you too! "
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Miss James

October 8, 2024

5  out of  5
rating by Miss James
"I’ve gone in office and called before! The staff is very personal and professional! Thank you all for you and your staff do!!"
We responded:
"Thank you for trusting us to protect what matters most! "
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Abby L

October 8, 2024

5  out of  5
rating by Abby L
"Everyone is super nice and very helpful!!!"
We responded:
"That’s our goal! Thank you Abby for the 5 Stars!"
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jeff popiel

October 7, 2024

5  out of  5
rating by jeff popiel
"Kelly Houston is by far the best auto agent I have ever engaged with! I was able to get educated on what my new insurance truly covers. I also improved my coverage while receiving significant savings as opposed to my last provider. Kelly was informative and sincere. I greatly appreciate that, thank you."
We responded:
"Hey Jeff! Thank you for such an awesome review! Kelly is such a great resource and we are happy to have her on our team. We look forward to the partnership and protecting what matters most! "
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Madison

October 4, 2024

5  out of  5
rating by Madison
"Amazing staff! Definitely would recommend to friends and family!"
We responded:
"We appreciate the 5 ⭐️’s! "
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Kelly Houston

October 4, 2024

5  out of  5
rating by Kelly Houston
"Best insurance agency around - come check out the new location!!!"
We responded:
"Thank you! We are pleased to have a location in Altamont that better fits our needs! "
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Cass P

October 1, 2024

5  out of  5
rating by Cass P
"Kelly Houston at State Farm went above and beyond to help us save money on our auto and homeowners insurance Policies by bundling them together . She made the process easy and it was a seamless transition. She was attentive and detail oriented. And always got back to me right away with any questions that I had. Thanks again Kelly!!"
We responded:
"Thank you, Cass! We are all about quick, easy and most importantly providing auto and home protection that makes sense! We are so happy to have you!"
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shan sundaram

September 19, 2024

5  out of  5
rating by shan sundaram
"Lindsey Giagani good person to work, connected with her on a business exchange. I recommend them good people."
We responded:
"Thank you so much for your 5 ⭐️ review! "
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kevin khan

September 9, 2024

5  out of  5
rating by kevin khan
"Satisfied customer, very helpful and informative, great service, thank you"
We responded:
"Hey Kevin! Thank you so much for the 5 stars and the kind words! Most importantly, thank you for trusting us to protect what matters most! - Lindsey"
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Thomas Olszewski

August 27, 2024

5  out of  5
rating by Thomas Olszewski
"Nathalia Mazoff is awesome! She helped me bundle my home and auto, so I could get the best coverage at the best price. Highly recommended 🙂"
We responded:
"Hey Thomas! Thank you so much, we think Nathalia is pretty awesome too! Thank you so much for the kind words and for your business! "
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Shari-Lee C.

July 10, 2024

5  out of  5
rating by Shari-Lee C.
"Lindsey I so helpful, knowledgeable and easy to talk to!! Happy to have changed insurance to State Farm."
We responded:
"Shari-Lee, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Lindsey "
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Geoff L

May 17, 2024

5  out of  5
rating by Geoff L
"Kelly made the whole process easy and made sure we had all the coverage we need. She was great to work with and provided excellent followup. I highly recommend working with her!"
We responded:
"Geoff, thank you so much for your recommendation and for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Lindsey "
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Emma Harmon

April 5, 2024

5  out of  5
rating by Emma Harmon
"Kelly was wonderful and attentive throughout the process of purchasing our home insurance!"
We responded:
"Emma, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Lindsey"
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Joseph W.

March 11, 2024

5  out of  5
rating by Joseph W.
"Kelly just helped me out right before the agency closed for the day, so I could my insurance ID cards before driving off the dealer lot. Chris from the agency is great too. I really appreciate everyone there and see the value in having an agency in the area that knows you instead of waiting on hold to talk with a robot from geico or esurance. Rates are fair, had a couple claims this year with State Farm and they haven’t raised rates or tried to drop us or played any games. Satisfied customer here"
We responded:
"Hey Joe! Thank you so much for taking the time to write this awesome review! I can't promise you that some days we don't FEEL like we are robots but I can promise you that we are here for ya! PS I read Chris your review and it made his day! Thanks again! - Lindsey "
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Emily Hale

March 11, 2024

5  out of  5
rating by Emily Hale
"Working with Kelly was a literal dream come true- she was able to save my husband and I SO much money on not only our car insurance, but also our home owners insurance and walked us through every single step so the process was seamless. I am someone who absolutely hates taking care of stuff like this (especially when it means changes!) and Kelly made the process quick and pain free. She was both helpful AND incredibly pleasant to work with. I cannot recommend working with Kelly enough!"
We responded:
"EMILY! This has been years in the making and I am SO HAPPY we were able to help you and your hubs switch and save! Kelly is great and I am so glad you felt comfortable working with her! We are blessed to have a great team so anything you need, never hesitate to reach out! We appreciate you! - Lindsey "
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Scott

March 7, 2024

5  out of  5
rating by Scott
"I just switched my Home and Auto Insurance to State Farm with Kelly Houston. She made it easy to do. I was able to do it by e mail, ( I'm not crazy about phones). She also got me better coverage at a nice savings. Very pleasant all of the way around! Thank you so much Kelly!"
We responded:
"Hey Scott! Thank you so much for the shoutout and more importantly, allowing us the opportunity to protect what matters most! We look forward to working with you- even if you prefer through email or text, we got you! - Lindsey "
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Deanna Foland

February 13, 2024

5  out of  5
rating by Deanna Foland
"Kelly did an absolutely amazing job with helping me with insurance and making sure I had the best coverage and the best price. Thank you so much. Highly recommended"
We responded:
"Deanna, it was our pleasure helping with your insurance! My team and I will always be here for you if you need any guidance or have any questions. Thank you for your recommendation! - Lindsey"
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Andrea Dugan

February 6, 2024

5  out of  5
rating by Andrea Dugan
"The office staff are very polite, efficient and knowledgeable. They respond to phone calls or emails in a timely fashion. They were able to save me money by offering to bundle car and home policies."
We responded:
"Andrea, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Lindsey"
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Staci Kane

January 5, 2024

5  out of  5
rating by Staci Kane
"Kelly was amazing to work with! Not only did she help me with my car insurance but she was able to bundle my home and auto, saving me money. I can’t thank her enough for all the help!"
We responded:
"Staci, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Lindsey"
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Beverly Karnell

January 2, 2024

5  out of  5
rating by Beverly Karnell
"What an amazing and stress free experience dealing with Lindsey and Kelly was so pleasant and professional. I can not recommend them enough!"
We responded:
"Thank you for the 5-star review and recommendation, Beverly! My team and I have very much enjoyed working with you! - Lindsey"
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Benjamin Forster

December 31, 2023

5  out of  5
rating by Benjamin Forster
"Sam was wonderful to work with. Friendly, fast and efficient. We're first-time homebuyers, and we came to her with little experience and a lot of questions. Sam made us feel comfortable and informed as she guided us through the process. And, we were able to secure high-quality coverage with a few extras at an affordable rate. We'd definitely recommend her (and this office) to friends! Having the ability to text was a huge plus."
We responded:
"Benjamin, thank you kindly for the nice review and feedback about the service you received from Sam. My team and I are always thrilled to assist you with your insurance needs! - Lindsey"
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Todd Moffre

December 13, 2023

5  out of  5
rating by Todd Moffre
"LOVE them. Personal AND Professional. Something that is lost in today's world. Great service. Very responsive and have helped answer all my questions."
We responded:
"TODD! You are the MVP! We appreciate you and are so happy to work with you for your personal and business insurance. YOU ROCK! - Lindsey "